Setting up Webhooks

How to set up webhooks in Uniify to integrate and automate data exchanges.

To configure a webhook, follow these steps:

Prepare Your Serve
- Set up a web server capable of receiving and processing incoming HTTP requests.
- Create an endpoint on your server that can accept HTTP POST requests.
Create a Webhook Connection
- Navigate to Settings → Webhooks on our platform.
- Uniify will send webhooks to your server about status updates and events.

Webhook Event Notifications

Our webhooks can notify you about:

Event	Description
Case Create	Case is created
Case Update	Case status is updated
Case Delete	Case is deleted
Entity Create	Entity is created
Entity Update	Entity status is updated
Entity Delete	Entity is deleted
Entity Flow Create	Entity flow is created
Entity Flow Update	Entity flow status is updated
Entity Flow Delete	Entity flow is deleted
Case Tag Create	Tag is assigned to a case
Case User Create	User is assigned to a case
Case User Delete	User is deleted from a case
Entity Flow Step Create	End user initiates a flow
Entity Flow Step Change	End user proceeds to the next step in a flow

Example Response Format

Here is an example of the JSON response you can expect from a webhook notification:


JSON{ 
"code": "",
"label": "",
"status": "",
"external_reference": "",
"is_archive": false,
"channel": "",
"created_at":
"2023-01-01T09:26:25.000000Z",
"updated_at": "2023-01-01T11:50:57.000000Z",
"team_code": "",
"case_type_template_code": "",
"event": ""
}